Shipping & Delivery

Picking and Packing your order
After completing the checkout process, and your order is succeeded, we will directly send you a confirmation by e-mail. Here you can see the overview of your order and find your order number. We will pick and pack all orders received between 12 AM and 5 PM CET from Monday till Friday.

Shipping zones
Zone 0: the Netherlands FREE SHIPPING
Zone 1: Belgium & Germany 9.95 EUR
Zone 2: Austria, Denmark, France, Luxembourg & United Kingdom 12.95 EUR
Zone 3: Czech Republic, Italy, Monaco, Slovakia, Spain & Sweden 14,95 EUR
Zone 4: Finland, Hungary, Norway, Poland, Portugal, Republic of Ireland, Slovenia & Switzerland 18,50 EUR
Rest of the world: 29,95 EUR

Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.

Delivery
The Pelican Studio insures each purchase during the time it is in transit until it is delivered to you.
PostNL takes care of all our deliveries. Packages are delivered from Monday to Saturday. If you place an order during the weekend, it may take a day longer to receive it. You can receive the package itself, the delivery person asks you to sign a receipt. PostNL delivers from Monday to Friday inclusive, between 8.30 am and 9.30 pm. On Saturdays they deliver between 8.30 am and 5 pm.

 

 

Track & Trace
When your order leaves our warehouse you will receive a tracking number via e-mail that can be used to track your order on PostNL.To find out exactly when your package will arrive, use this code to log in via the following link: www.postnl.nl/ontvangen

Not at home
If you’re not at home when PostNL or its international postal partner comes to deliver your package, the delivery man will offer your order the next day. If you are not at at home to receive your order the second time, the package will be delivered at the nearest post office.

Store pick up
You can collect your online order direct from our shop in Amsterdam. If you want to do this, you should indicate accordingly when placing your order. In this way you save up on delivery costs and also get the chance to check out our boutique.